❓ Frequently Asked Questions
1. How do I book a tour?
Booking is easy. Simply select your preferred tour, choose your travel date, complete the booking form, and make payment securely online. A confirmation email will be sent immediately after your reservation.
2. Do you offer hotel pickup and drop-off?
Yes. Most of our tours include convenient hotel pickup and drop-off within Lagos. Please check the specific tour details for pickup information.
3. Are your tours private or shared?
We offer both private and group tours. Private tours provide a personalized experience exclusively for you and your group.
4. What payment methods do you accept?
We accept secure online payments through our website as well as other approved payment methods. Contact us for assistance with alternative payment options.
5. Can I cancel or reschedule my booking?
Yes. Most tours can be cancelled up to 24 hours before the scheduled departure for a full refund. Rescheduling may also be available subject to availability.
6. What should I bring on my tour?
We recommend comfortable clothing, walking shoes, sunscreen, a hat, a camera, and any personal items you may need during the tour.
7. Are children allowed on your tours?
Yes. Many of our tours are family-friendly and suitable for children. Please review individual tour descriptions for age recommendations.
8. Are your tours suitable for international visitors?
Absolutely. Our tours are designed for both local and international travelers looking to experience the culture, history, nature, and attractions of Lagos and Nigeria.
9. What happens if it rains?
Most tours operate in light rain. In cases of severe weather, we may reschedule the tour or offer suitable alternatives.
10. How can I contact Samap Travels & Tours?
You can reach us anytime via:
📞 +234 815 996 0000 (Call/WhatsApp)
📧 info@samaptravels.com
Our team is happy to assist before, during, and after your trip.
11. Are entrance fees included in the tour price?
Inclusions vary by tour. Please review the “What’s Included” section on each tour page for full details.
12. Why choose Samap Travels & Tours?
We provide authentic travel experiences, professional guides, comfortable transportation, personalized service, secure booking, and exceptional customer support to ensure every guest enjoys a memorable journey.